Terms & Conditions

Clear guidelines for working with Link Digital.

These terms outline how we collaborate with clients, what to expect from our services, and the responsibilities of both parties.

Terms and conditions illustration

1. Introduction

These Terms & Conditions (“Terms”) govern the use of Link Digital’s website and services. Link Digital operates as a unit of Link Healthcare Limited (“we”, “us”, “our”). By engaging with us—whether through a project agreement, consultation, or use of our digital products—you agree to these Terms.

2. Services

We deliver digital strategy, design, AI, and development services as described in proposals or statements of work. Each engagement will outline deliverables, timelines, and pricing. Services commence once both parties sign the relevant documentation and any required deposits are received.

3. Client responsibilities

  • Provide accurate, timely information required to deliver the project.
  • Supply approvals and feedback within agreed timeframes so milestones remain on track.
  • Ensure any supplied content, assets, or data do not infringe the rights of third parties.

Delays in receiving necessary input may result in schedule adjustments or additional costs.

4. Fees and payment

Invoices will specify payment terms, typically within 14 days unless otherwise agreed. All prices are exclusive of VAT, which will be added where applicable. Late payments may incur interest at the statutory rate and can pause further work until settlement.

5. Intellectual property

Upon full payment, ownership of final deliverables transfers to the client, excluding third-party materials and our underlying tools, frameworks, or methodologies. We reserve the right to showcase completed work in our portfolio unless a non-disclosure agreement states otherwise.

6. Confidentiality

Both parties agree to keep confidential information secure and use it solely for the purpose of fulfilling the project. Confidential information includes proprietary data, business plans, and technical documentation. This duty extends for three years after project completion.

7. Warranties & limitations

We provide services with reasonable skill and care. Except as expressly stated in a contract, we disclaim other warranties, including implied warranties of merchantability or fitness for a particular purpose. Our liability is limited to the fees paid for the relevant project, and we are not liable for indirect or consequential losses.

8. Termination

Either party may terminate an engagement for material breach if the breach is not remedied within 14 days of written notice. You may also terminate for convenience with written notice, subject to payment for work completed and any non-refundable commitments made on your behalf.

9. Compliance

We comply with applicable laws and regulations, including GDPR for data protection. Clients are responsible for ensuring their use of deliverables remains compliant with relevant legislation in their operating regions.

10. Governing law

These Terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

11. Changes to these Terms

We may update these Terms from time to time. The updated version will be published on this page with a revised “Last updated” date. Continued use of our services after updates constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms or to request a customised agreement, contact us at:

Last updated: 10 November 2025

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